SHIPPING

Dear customers, in order to provide you with quality service, we have formulated the following international shipping policy:

1. Logistics method
By default, overseas express delivery such as DHL/Fedex/EMS is used, selected according to product weight and destination.

2. Customized requirements
If you need specific express delivery, please indicate it when placing your order and we will make special arrangements.

3. Delivery time
Standard shipping takes 1-5 business days, holidays and peak periods may take an additional 1-2 days.

4. Estimated delivery time
Ordinary express delivery takes 7-15 days. Certain areas or weights of the product may take longer. Please consult us before placing your order.

5. Signature Instructions
The recipient must be present to sign for delivery, otherwise it may be returned to the carrier.

6. Customs duties
Our quotations include all costs and customers do not need to pay additional duties or other fees.

7. Shipping Tracking
After placing the order, provide the unique number and you can check the real-time progress on the express official website.

8. Problem handling
If there is a problem with express delivery, we will handle it promptly, including resending or a full refund.

Mailing method:
We work with reliable logistics partners to ensure that your order arrives safely and on time. Based on your fault and order content, we will choose the most suitable logistics method, including express delivery, air freight, or sea freight. We will ensure the safety and timely delivery of your order. Items are properly handled and protected during transportation.
Transportation information:
Our shipping fee is calculated based on the weight, size, and destination of your order. When you place an order, the system will automatically calculate the shipping fee you need to pay and display it on the checkout page. We will do our best to provide the most reasonable freight prices and negotiate with logistics partners to ensure reasonable costs.
Transportation time:
The transportation time depends on the distance to the domestic destination, logistics method, and possible special circumstances. Generally speaking, the transportation time is 7-25 working days, and the international transportation time varies depending on the destination. We will do our best to ensure that your order is delivered in the shortest possible time and provide order tracking services so that you can keep track of the logistics progress at any time.

If you have any questions please get in touch with us and we will be happy to answer your questions.